Optus says cheque refunds are not standard practice but are implemented ‘where electronic banking is unavailable’
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Optus Sport customers who paid an annual fee for the service will receive a refund when it shuts down next month – but only by cheque in some cases.
Optus announced on 30 June its sport streaming service would close on 1 August, after it transferred the rights to broadcast the Premier League, FA Cup and other competitions to Nine Entertainment and Stan.